Suncoast Urology: Sadler Barry T MD

Reviews

• Ewan McMurchie

  Sep, 30 2018
  ★ ☆ ☆ ☆ ☆
  Although I was very satisfied with Dr. Sadler and the Medical Staff who were professional and polite I am sure I will never visit their Office again. , I was very, very disappointed with (Dana) in the Reception/Appointment Dept. They had called me to change an appointment and she made me feel like they were doing me a favor by seeing me at another date/dates ... none of which fitted my schedule. When I tried to talk she (loudly) over-talked me and would not let me finish my sentence. This happened several times and when I asked her to let me finish she constantly interrupted me and(almost) demanded I pick another date... once again suggesting it was my fault and they were doing me a favor. I literally could not get a word in..... I asked her several times to please listen and let me talk but it was obvious she was having a bad day and I was going to listen to her ... and that was it!! I suggested she should be nicer and listen to me (the patient) and what I wanted and even said she was being rude, whereupon she called me rude and put me on hold....The second person (who was obviously told by Dana, in the 4 minutes I was on hold, how rude I was) was no help either...More of the same, take it or leave it attitude/hurry up and pick a date....not listening to me and also over-talking me. Sorry guys, rudeness and cutting me off in mid sentence doesnt do it for me. There are way too many other places for me put my trust and confidence in. If you cannot listen to your patience...and have patience with them, then I suggest you re-evaluate your attitude or find another profession......very unhappy patient....!!
• Karen Lotz

  Jan, 27 2018
  ★ ★ ★ ☆ ☆
  Although I think Dr. Sadler and Dr. Spires are the most professional, knowledgeable, and compassionate health care providers I hesitate to go to their office. As others have posted the staff there are aggressive and rude. I have also been treated with shouting overtalk in front of other patients and staff and have been hung up on while talking on the phone. I have to call the office this morning and I am dreading it. I wonder if the physicians know that their staff treat their clients like this as it is so unprofessional and unworthy of their practice.

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